Game support

We're here to help you enjoy our games.

Welcome to Mythplay Studio Support. We are committed to providing a smooth and enjoyable gaming experience. If you have any questions, encounter technical issues, or need assistance while playing our games, we are here to help.

How can we help?

Our support team can assist you with common game-related issues, including:

Technical problems, crashes, or unexpected game behavior.
Game progress, level completion, or in-game features.
Missing game progress or other gameplay-related issues.
Questions, feedback, or suggestions about our games.
Reporting bugs or issues that affect your gaming experience.

Contact support

If you need assistance, please contact us by email. To help us understand and resolve your issue more efficiently, please include the following information in your email:

  • The name of the game you are playing.
  • Your device model and operating system version.
  • A detailed description of the issue you encountered.
  • Screenshots or additional information, if available.

Please do not include passwords or other sensitive personal information in your support request.

[email protected]

Reporting technical issues

If you experience a technical issue, you may try restarting the game and checking that your device has sufficient available storage. If the issue persists, please contact us with the details described above so we can better understand the problem.

Feedback and suggestions

We value feedback from our players. If you have suggestions for improving our games or encounter something that does not work as expected, please feel free to contact us. Your feedback helps us improve the overall gaming experience.

Support availability

We will review your request and do our best to provide assistance as soon as reasonably possible. Response times may vary depending on the nature and complexity of your request.

Privacy and data deletion

To learn how we handle your data, or to ask us to delete it, please read our Privacy Policy or see your rights.

Thank you for playing our games and supporting Mythplay Studio.